Privacy Policy

This Privacy Policy explains how we collect, use, and protect information when you use the Playground website and app.

What we collect

We collect information needed to provide the product and keep it secure.

  • Account details such as your email address and basic profile information you choose to provide
  • Usage data such as pages visited, features used, and performance metrics
  • Content you submit such as prompts, messages, files, and settings you save in your workspace
  • Billing details if you purchase a plan, handled by our payment provider

How we use information

We use information to operate, improve, and protect the product.

  • Provide core features like chat, prompt library, projects, and sharing
  • Authenticate users and prevent abuse, spam, and fraud
  • Measure reliability and improve performance
  • Provide support and respond to requests
  • Send important product and account notifications

AI models and third party providers

When you send a prompt or message, it may be processed by third party model providers you choose. The data sent can include message content and relevant context you attach, such as files or system settings.

If you connect your own API keys, requests are made on your behalf using those keys. Providers may log requests according to their policies.

Training

Your content is not used to train our models by default. If we ever introduce an opt in program for product improvement, it will be clearly presented and optional.

Retention and deletion

You control your content. You can delete sessions, prompts, projects, and files from within the app. Deleted content is removed from active systems and queued for deletion from backups on a reasonable schedule.

Sharing and public links

When you create a share link, you control visibility. If you choose a public link, anyone with the link may be able to view the shared content. You can revoke links at any time.

Cookies and analytics

We use cookies and similar technologies for authentication, preferences, and analytics. Analytics helps us understand which pages and features are useful so we can improve the product.

Security

We use reasonable safeguards to protect your information, including access controls and encryption in transit. No method of transmission or storage is 100 percent secure.

Your choices

  • Update or delete your content in the app
  • Request account deletion
  • Manage cookie preferences where available

International data transfers

We may process information in countries other than where you live. We take steps to protect information consistent with this policy.

Contact

If you have questions about privacy, contact us at privacy@example.com.

Changes

We may update this policy from time to time. We will post changes on this page and update the effective date when appropriate.

Effective date: February 1, 2026